Technical Support – NexusPro Support https://www.support.nexuspro.pk All about NexusPro Support Wed, 19 Jan 2022 09:24:07 +0000 en-US hourly 1 https://wordpress.org/?v=6.6.2 214977701 NexusPro Core is Not Opening https://www.support.nexuspro.pk/tech-support/nexuspro-core-is-not-opening/ https://www.support.nexuspro.pk/tech-support/nexuspro-core-is-not-opening/#respond Wed, 19 Jan 2022 09:22:55 +0000 https://www.support.nexuspro.pk/?p=15 Sometimes, we face this issue NexusPro Core (Desktop Application). To sort it out, we need to verify these thing given below:

  1. Make sure, you are connected to same Network (LAN) on which your server is configured.
  2. Make sure, your connection sting is valid. If it is not, you can verify it by calling NexusPro Support Team.

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Search Criteria Disappeared on PatientList/TestHistory https://www.support.nexuspro.pk/tech-support/search-criteria-disappeared-on-patientlist-testhistory/ https://www.support.nexuspro.pk/tech-support/search-criteria-disappeared-on-patientlist-testhistory/#respond Wed, 19 Jan 2022 08:19:51 +0000 https://www.support.nexuspro.pk/?p=9 Sometimes it happens due to system caches, we have to delete caches from that specific system. To do this, follow the given instructions:

  • Go to C:\Users\YourCurrentUser\AppData\Local
  • Delete the BITS folder.
  • Re-login to NexusPro
  • All done

Watch the video given below for more info.

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